Privacy policy

Privacy Policy

Bluefoot Galapagos ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: such as name, email address, phone number

  • Booking details: including travel preferences, trip dates, and traveller information

  • Payment information: if you book a trip or service through us

  • Usage data: including IP address, browser type, pages visited, and referring websites (via cookies or analytics tools)

  • Marketing preferences: when you opt in to receive communications

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide travel advice

  • Process bookings and manage your travel arrangements

  • Communicate with you about your trip

  • Improve our website and customer experience

  • Send marketing emails (only if you’ve opted in – you can unsubscribe at any time)

  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Trusted travel partners or service providers, where necessary to deliver your booking

  • Technology providers who support our website and systems

  • Legal or regulatory bodies, if required by law

We do not sell your personal information to third parties.

4. Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. Your data may be stored securely on servers within the UK, EU, or trusted third countries with adequate protections.

5. Your Rights

Under data protection laws, you have rights including:

  • Access to your personal information

  • Correction of inaccurate data

  • Deletion of your data in certain circumstances

  • Objection to or restriction of processing

  • Data portability (in some cases)

To exercise these rights, contact us at [email address].

6. Cookies

We use cookies to improve your experience and gather analytics. You can control cookie settings via your browser. For more information, please see our Cookie Policy.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.

Contact Us

If you have questions about this policy or how we handle your data, please contact us at [email protected].